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Five Things Stupid Leaders Do
That’s a pretty rough title, but, in this case, true. Just saw this (Five Great Ways to Drive Your Best Workers Out the Door – CIO.com) CIO.com and thought it applies very, very nicely to an MS...
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Managing in a Downturn – Part II – Staff Turnover
So, because you recognize my astonishing genius, you’ve taken my advice and developed an effective client management program that increased your revenue pull from existing clients and lowered your cost...
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Whining, Complaining and Grousing
Its been a little over 4 months since my last post, mostly due to a) the birth of the newest member of the Specht clan and b) the management team and I practicing what I preached in the last three...
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Consulting Excellence: Objective Internal Measures
In a previous post, I briefly mention performance and promised more discussion around objective targets. So, I am going to write a four part series on how to objectively measure the performance of...
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Measuring Client Satisfaction
In an earlier post, I discussed in some detail how to measure and report on Client Satisfaction. I just dropped a new posting over at the IBIS Corporate Blog on the results from our own survey...
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Are we rewarding our teams the wrong way?
Almost every Q4, I end up in discussions involving comp plans for line management and consulting staff. And, in every case, I find myself either saying “Leave it be, it works fine right now” or...
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An Open Letter To Steve Ballmer
Dear Steve: I was saddened to hear about your departure from Microsoft. Inevitably discussion will turn to your legacy at Microsoft and what meaning you played in the role of the company. What I...
View ArticleClik here to view.
Measuring Client Satisfaction
In an earlier post, I discussed in some detail how to measure and report on Client Satisfaction. I just dropped a new posting over at the IBIS Corporate Blog on the results from our own survey...
View ArticleClik here to view.
Are we rewarding our teams the wrong way?
Almost every Q4, I end up in discussions involving comp plans for line management and consulting staff. And, in every case, I find myself either saying “Leave it be, it works fine right now” or...
View ArticleClik here to view.
An Open Letter To Steve Ballmer
Dear Steve: I was saddened to hear about your departure from Microsoft. Inevitably discussion will turn to your legacy at Microsoft and what meaning you played in the role of the company. What I...
View Article
